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About Us

Our Story: Over 40 Years of Excellence

For over 40 years, Acumen Insurance has been a trusted partner for individuals, families, and businesses across Ontario. Deeply rooted in the community, we are known for providing reliable insurance solutions and expert guidance. Serving vibrant cities like Stoney Creek, Hamilton, Burlington, and Mississauga, we are proud to help protect the people and businesses that contribute to Ontario’s growth and success.

Why Choose Acumen Insurance?

Decades of Experience

With over 40 years of expertise, Acumen has built a trusted reputation for serving families and businesses across Ontario. We understand the unique risks and challenges you face, providing reliable solutions to keep you protected at every stage.

IBAO Membership

As proud members of the Insurance Brokers Association of Ontario, we adhere to the highest professional standards. This ensures our clients receive trusted advice, exceptional service, and access to some of the best insurance products in the industry.

Personalized Insurance Solutions

From protecting your home and vehicles to safeguarding your business, we offer a wide range of policies designed to meet your needs. Our local expertise allows us to craft coverage that reflects the realities of your community.

Advisory Claims Support

Navigating claims can be stressful, but Acumen’s dedicated advisors are here to help. We provide expert guidance through the claims process, ensuring efficient resolutions that minimize disruptions to your life or business operations.

Our Mission

At Acumen Insurance, our mission is to build lasting relationships by providing personalized attention to clients and the communities we serve. We strive to meet individual needs through comprehensive assessments and insurance solutions that ensure protection and peace of mind, always prioritizing exceptional service and the best interests of our clients.

Our Vision

Our vision is to be a trusted resource for insurance expertise and preparedness, empowering clients with informed decisions and reliable protection. We prioritize flexible communication, allowing clients to connect via phone, email, or other convenient methods that suit their busy lives. Acumen strives to deliver confidence, convenience, and exceptional service in every interaction.

Our History

Acumen Insurance Group’s story began in 1983 when Sal Bagazzoli founded Bagazzoli Insurance Brokerage in Hamilton, Ontario. With experience as a claims representative, Sal built a brokerage focused on personalized service and strong client relationships. Initially offering personal lines insurance, the business grew through strategic acquisitions to meet Ontario’s evolving insurance needs.

In 1998, the company rebranded as Acumen Insurance Group, reflecting its expertise and commitment to delivering thoughtful, client-focused solutions. Today, Acumen proudly serves the Hamilton and Mississauga regions, offering personal, business, and group insurance products. With decades of experience, Acumen remains dedicated to protecting clients’ assets while supporting the communities it serves with exceptional care and professionalism.

The Acumen Difference

Acumen Insurance sets itself apart by delivering personalized solutions that go beyond traditional policies. Their experienced brokers take the time to understand clients’ unique needs, assess risks, and craft strategies that align with individual goals. By focusing on proactive risk prevention and staying updated with industry best practices, Acumen ensures clients receive expert advice and comprehensive protection.

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How We Help

At Acumen Insurance, we prioritize personalized support, ensuring clients receive expert advice and comprehensive protection at every step.

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Risk Identification

We help you recognize potential vulnerabilities and implement measures to reduce risks effectively.

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Customized Solutions

Our brokers assess your specific needs to recommend insurance that fits your goals and circumstances.

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Cost Management

By balancing coverage with risk, we help you optimize premiums without compromising protection.

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Industry Insights

Our team stays informed on best practices and emerging trends to offer practical, up-to-date recommendations.

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Advisory Claims Support

We guide you through the claims process, reducing stress and ensuring timely, effective resolutions.

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Proactive Communication

We are always available to answer your questions, provide updates, and ensure confidence in your insurance decisions.

Accessible Customer Plan

At Acumen Insurance, we prioritize convenience and accessibility for every client. Our Accessible Customer Plan allows you to choose the communication method that best fits your schedule and preferences, whether by phone, email, or in-person meetings. We aim to make insurance simple and stress-free, ensuring you receive personalized support and timely updates. With Acumen, you’re always informed, supported, and confident in your insurance decisions.

Accessibility Policy

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